Cancellation and Refund Policy
Cancellation and Refund Policy
At kedarnathtours.com, we understand that travel plans can change. Our cancellation and refund policy is designed to be fair and transparent.
How to cancel
To cancel your booking, please let us know as soon as possible by emailing info@kedarnathtours.com or messaging us on WhatsApp/phone at +91-9621155183. Your cancellation will only be confirmed once we acknowledge it in writing.
Refund policy
Refunds, if applicable, are processed according to these timelines:
15 days or more before the tour start date:
Full refund of advance payment, after deducting any non-refundable charges like helicopter tickets or permits.7–14 days before the tour start date:
50% refund of advance payment.Less than 7 days before the tour start date:
No refund of advance payment.No-show or cancellation on the travel day:
No refund.
Non-refundable items
Certain services — such as confirmed helicopter tickets, special permits, or items booked through third-party providers — may be completely non-refundable, even if you cancel early. We will always inform you of these charges at the time of booking.
Changes by us
In rare cases like bad weather, natural disasters, or road closures, we may need to change or cancel your tour. If that happens, we will offer an alternative date or a full refund of the paid amount, excluding non-refundable items.
Refund process
Approved refunds are processed within 7–10 working days to your original payment method. We’ll notify you by email or WhatsApp once the refund is initiated.
Contact us
If you have questions or need help, feel free to contact us:
📞 +91-9621155183
About kedarnathtours.com
Your trusted partner for Kedarnath, Badrinath, Do Dham, and Char Dham Yatra packages. We combine local expertise, comfortable stays, and personalised service to make your spiritual journey smooth and memorable.